Privacy & Terms

This Privacy Policy governs the official website for the Tennessee Performing Arts Center (TPAC) found at www.tpac.org (our Website) and/or any sub-domain therein. Protecting the privacy of our customers is important to us. We do our best to keep your personal information confidential. Providing this Privacy Policy allows us to better service our customers.

General

In general, you can access and enjoy our Website without providing any personal information. However, in order to take advantage of some of the services we offer, you will need to share with us certain personal information. The information we collect may include name, address, email address, telephone number and other data. We do not sell, lease, or share your information with anyone else, except: (1) to third party service providers, and then only to allow them to provide the services you've requested and in certain circumstances to provide you with special offers and discounts; (2) upon notice posted on an applicable location of our Website where we collect your personal information for an economic transaction and notify you that we will be sharing such information with a third party where such third party is clearly identified; and (3) on occasion, we may offer a special promotion on the Website in conjunction with us or a third party service provider, sponsor or promotional partner, and share your information with that sponsor or promotional partner so that either of us can send you other information and special promotions it offers, but only if you give us permission to do so.

Online Ticketing and Donations

Visitors to TPAC’s Website have the ability to search for information about and events at TPAC without ever providing any personal information. However, once you have decided to purchase available tickets or merchandise, or to make a donation, you will be asked to provide the information necessary for us to process your transaction. This will include your name, address, email address and other contact information, as well a credit card number, billing address, and the card's expiration date. The credit card number will be used only to process your ticket purchase.

Information Automatically Collected

Sometimes we use automatic methods such as “cookies” (small amounts of data, which often includes an anonymous unique identifier that is sent to your browser from a Website's computers and stored on your computer's hard drive) and single-pixel GIF images alone or in combination with personally identifiable information, to make our Website work better, to understand Website usage and trends, deliver a more personalized experience and to improve our content and offerings. Examples of this include the Internet protocol address used to connect your computer to the Internet; type and version, operating system, and platform; URL information, including date and time; pages you viewed or searched for; and pictures you viewed. We may also use software tools to measure and collect session information, including page response times, download errors, length of emails to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to accept or reject cookies. If you set your browser to reject cookies, you may not be able to take advantage of certain services on our Website.

We do not transfer cookies associated with our Website to any third party, nor do we authorize any third party to access the cookies we have placed on your computer's hard drive. We may allow other parties that are presenting advertisements or providing services through our Website to set and access cookies on your computer. That use of cookies is covered by their privacy policies, not ours.

We do not install any spyware or adware in connection with our Website, or distribute any commercial message, or authorize any third party to distribute any commercial message, by means of spyware or adware. "Spyware" or "adware" is any software which has been downloaded to and/or installed on someone’s computer, without the user's actual consent, and facilitates the distribution of commercial messages.

Demographics

We may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person, and no individual information is disclosed in this manner.

Disclosure for Legal Purposes

The law requires that we may be required to share your personal information and non-personal information pursuant to judicial or governmental subpoenas, warrants or orders. If we are required to do so, we will comply with the law. We also reserve the right to use and disclose your personal and non-personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this Website's Terms of Use, or as otherwise required by law.

Choice

Certain information forms on our website contain a box for you to indicate whether or not you consent to receive special offers and promotions from us. Unless you give us your consent to use your personal information for these purposes, we and our partners will only use it to complete the transaction or provide the service or product you have requested. If you indicate that you consent to receive communications or solicitations, but you later change your mind, you should contact TPAC or follow the opt-out procedures detailed in the communication or solicitaion you receive.

Links

Our Website contains links to other sites owned or operated affiliates, and websites operated by unrelated third parties. Please note that we are not responsible for the privacy practices of third party websites. We encourage you to be aware of this when your leave our Website and to read the privacy policies of every website that collects personally identifiable information from you. This Privacy Policy applies only to TPAC’s official Website.

Children and Privacy

TPAC does not knowingly solicit personal information from children under the age of 18, send them requests for personal information, or distribute their personal information to third parties without parental consent.

Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:
Tennessee Performing Arts Center
P.O. Box 190660
Nashville, Tennessee 37219


Or send an email to postmaster@tpac.org

LAST UPDATED AND EFFECTIVE DATE: October 1, 2009

 


 

Terms of Use

Use of the Official Website of the Tennessee Performing Arts Center (the "Website") is subject to the terms set forth below. Please read them carefully:

 

1. Website Ownership

The Website is owned by the Tennessee Performing Arts Center Management Corporation ("TPAC"). All content contained in the Website (the "Materials") is either owned by or licensed to TPAC. TPAC and its licensors retain all proprietary rights to the Materials. Except for downloading one copy of the Materials on any single computer or printing any of the Materials for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the Materials without first obtaining the written permission of TPAC. Materials must not be used in any unauthorized manner.

 

2. Privacy Policy

The Website is a United States web site and is subject to United States law. TPAC’S use of data collected via the Website is governed by our Privacy Policy. A link to the Privacy Policy can be found in the footer of the TPAC website. You acknowledge and agree that our Privacy Policy is incorporated into this Terms and Conditions of Use.

 

3. Purchasing Tickets

Through the Website you may purchase tickets for events at TPAC. In order to purchase tickets, you must provide certain personal information. Tickets are only available for purchase to individuals over the age of 18. By purchasing tickets from TPAC you represent and warrant that you are over the age of 18. You also represent that the information you provide in purchasing tickets is accurate and that you have been authorized to provide TPAC with any information about third parties.

CONDITIONS OF ACCEPTANCE: A ticket purchased from TPAC is a revocable license, subject to termination with the denial of admission at the Association’s discretion upon refund of the purchase price and subject to revocation with denial of admission or removal from the Facility, without compensation, should the holder act in a disorderly manner, or violate the Rules and Regulations of the Facility, if any. Holder agrees not to transmit or aid in transmitting any description or picture of this event. Breach of the foregoing terminates this license. Holder grants permission to the Facility and the organization sponsoring this event and their designers to utilize the Holder’s image or likeness in connection with any broadcast or other reproduction of this event. The resale or attempted resale of this ticket at a price higher than appearing here on is grounds for seizure and cancellation of this ticket without compensation. Tickets obtained from unauthorized sources may be lost, stolen or counterfeit and if so are void.

 

4. Special Offers

The Website may offer you opportunities to participate in special promotions or offers. By participating, you agree to all special terms set forth on the Website applicable to the event as well as these Terms of Use.

 

5. Linking

The Website may contain links and pointers to other internet sites and resources. Links to and from the Website to other web sites maintained by third parties do not constitute an endorsement by TPAC or any of its affiliates of any third party web site or content. TPAC is not responsible for the availability of these third party resources or their contents. You should direct any concerns regarding any external link to its web site administrator or webmaster.

 

6. Message Features

The Website may offer opportunities for you to transmit messages in connection with various features ("Message Features"). You must use Message Features in a responsible manner, and are solely responsible for any content you transmit. You must not transmit any message ("Message") in connection with any Message Feature that:

  1. imposes an unreasonable or disproportionately large load on the Website's infrastructure, or otherwise adversely affects, restricts or inhibits any other user from using and enjoying the Website;
  2. is threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent;
  3. constitutes or encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law;
  4. violates, plagiarizes or infringes the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right;
  5. contains a virus or other harmful component;
  6. contains any information, software or other material of a commercial nature;
  7. contains advertising, promotions or commercial solicitations of any kind;
  8. constitutes or contains false or misleading indications of origin or statements of fact;
  9. contains material irrelevant to the subject matter of the Message Feature; or
  10. contains any virus, trojan horse, worm, time bomb, cancelbot or other similar harmful or deleterious programming routine.

In order to use any Message Feature, you may be asked to register by providing certain personal information such as your name and/or email address.

By transmitting any Message, you grant TPAC a perpetual, royalty-free, non-exclusive, and irrevocable right and license to reproduce, prepare derivative works based upon, distribute, perform or display such Message, in whole or in part, in any form, media or technology known or hereafter developed.

TPAC and its vendors act as a passive conduit in connection with your use of Message Features. TPAC and its vendors have the right, but not the obligation, to review, edit or delete any Message transmitted by you that TPAC believes may create a liability for them, and also to deny access to any Message Feature. Display of any Message in any Message Feature does not constitute its approval or endorsement by TPAC or its vendors.

You acknowledge that Messages are not confidential and may be intercepted and read by others. You acknowledge that by submitting Messages to this Website, no confidential, fiduciary, contractually implied or other relationship is created between you and TPAC or its vendors other than as expressly set forth herein.

 

7. Sale of Merchandise

Sales from the Website are subject to the following terms and conditions:

The Website may allow you to order products ("Merchandise") supplied by TPAC or by independent merchandise vendors (the "Vendors").

ALL ORDERS ARE SUBJECT TO PRODUCT AVAILABILITY. TPAC EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR ANY DAMAGE, LOSS OR INJURY ARISING OUT OF THE ACTIVITIES OF ANY VENDOR OTHER THAN TPAC, THE MERCHANDISE OFFERED BY VENDORS OTHER THAN TPAC, ANY LOSS OR INJURY RESULTING FROM YOUR ACCESS OR INABILITY TO ACCESS THE WEBSITE, OR ANY LOSS OR INJURY ARISING OUT OF YOUR PURCHASE OR USE OF THE MERCHANDISE.

This Website may contain typographical errors or inaccuracies and may not be complete or current. TPAC reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

In order to purchase Merchandise on the Website, you must provide complete and accurate personal information consisting of your name, address, telephone number, e-mail address, credit card information and shipping address. Your ability to purchase Merchandise is subject to limits established by your credit card issuer. You must notify us immediately of any change in your credit card information, including any change to your home address. TPAC may bill your credit card at the time the Merchandise is ordered or shipped. You must pay all amounts accrued in your account, including sales tax and shipping and handling charges, when due. TPAC may in its sole discretion decline service to or terminate any account. Neither TPAC, its Vendor nor any entity affiliated with TPAC is responsible for and must not be held liable for any breaches in transaction security by any third party.

 

8. Disclaimer of Warranties; Limitations on Liability

USE OF THE WEBSITE IS AT YOUR EXCLUSIVE RISK, AND THE RISK OF INJURY FROM USING THE WEBSITE RESTS EXCLUSIVELY WITH YOU.

EXCEPT FOR ANY WARRANTIES THAT MAY BE EXPRESSLY PROVIDED, THE WEBSITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

TPAC DOES NOT WARRANT THAT: (1) THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE; (2) DEFECTS OR ERRORS IN THE WEBSITE WILL BE CORRECTED; (3) THE WEBSITE WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; OR (4) ANY INFORMATION CONTAINED IN THE WEBSITE WILL BE ACCURATE OR RELIABLE.

NOTWITHSTANDING ANY TERM IN THIS AGREEMENT, OTHER OPERATING TERMS SET FORTH BY TPAC OR ANY ACT OR FAILURE TO ACT BY TPAC OR ITS VENDORS; YOU ARE EXCLUSIVELY LIABLE FOR THE CONTENT OF EVERY MESSAGE YOU TRANSMIT VIA THE WEBSITE.

IN NO EVENT SHALL TPAC BE LIABLE FOR ANY BREACH IN TRANSACTION SECURITY CAUSED BY A THIRD PARTY ARISING OUT OF OR RELATING TO ANY ATTEMPT TO UTILIZE ANY FEATURE OF THE WEBSITE, INCLUDING PURCHASING TICKETS, PURCHASING MERCHANDISE, OR MAKING RESERVATIONS.

IN NO EVENT SHALL TPAC, ITS VENDORS OR ANY OTHER ENTITY AFFILIATED WITH TPAC BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THE WEBSITE, AND MERCHANDISE OR SERVICES PURCHASED THROUGH THE WEBSITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF TPAC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE LIABILITY OF TPAC IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL TPAC OR ANY OTHER ENTITY AFFILIATED WITH TPAC BE LIABLE FOR ANY FAILURE, INTERRUPTION OR ERROR WITH RESPECT TO ANY ASPECT OF THE WEBSITE, INCLUDING THE AVAILABILITY OF ANY SITE FEATURE.

 

9. Intellectual Property Rights; Limited License

You acknowledge that all right, title and interest in and all content on the Website, including, but not limited to, all information, data, video, audio, graphics, logos, button icons, software and other materials contained on or that make up the Website, is the sole and exclusive property of TPAC or one of TPAC’s affiliates, and is protected by U.S. and international copyright laws.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, and forms) of TPAC without the prior written consent of TPAC. You may not use any metatags or any other "hidden text" utilizing our name, trademarks, service marks, or trade names without the prior written consent of TPAC. You may not use our names, trademarks, service marks, trade names, logos, slogans, or proprietary graphics as any part of a link without the prior written consent of TPAC. Any unauthorized use terminates any license or permission granted by TPAC. Except as expressly stated above, nothing contained herein shall be construed as granting, by implication, estoppel or otherwise, any license or right to the content of the Website.

You may not copy or use any of TPAC’S trademarks appearing on the website or any marks confusingly similar to TPAC’S marks without the prior written consent of TPAC, nor may you use TPAC’S marks in any manner that discredits or disparages TPAC.

Except for personally identifiable information that we obtain from you, any information you provide, including without limitation, any feedback, comments, suggestions, use of the Message Features and/or ideas you may submit to us, are hereby deemed non-confidential and nonproprietary, shall become the property of TPAC, and may be used by us for any purpose without restriction or obligation. You represent and warrant that any content you submit to us:

  1. is accurate;
  2. does not violate any law or infringe any third party's intellectual property rights; and
  3. contains no matter that is obscene, harassing, vulgar, defamatory or libelous, constitutes an illegal threat, or violates rights of privacy or publicity of a third party.

The Website may provide you with the ability to use passwords, usernames, or other codes or devices to gain access to restricted portions of the Website ("Access Codes"). The content contained in such restricted areas is confidential to TPAC and is provided to you for your personal use only. We reserve the right to prohibit the use of such access codes on your behalf by third parties if we determine, in our sole and absolute discretion, that such use interferes with our Website's operation or results in commercial benefits for other entities to our detriment.

TPAC treats enforcement of its intellectual property rights seriously.

 

10. Policy For Making Claims Of Copyright Infringement

If you believe that any content has been posted on the Website in a manner that constitutes copyright infringement, please notify us by providing TPAC with the written information specified below:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. A description of the copyrighted work(s) claimed to have been infringed;
  3. A description of the material on the Website that you claim  infringes or is the subject of infringing activity, and all other information reasonably sufficient to permit us to locate the material;
  4. Information reasonably sufficient to permit us to contact you, such as your address, telephone number and e-mail address;
  5. A statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
  6. A statement by you that the information in your notice to us is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

 

11. Indemnification

You hereby agree to indemnify and hold TPAC and any entity affiliated with TPAC, and their respective general and limited partners, members, shareholders, directors, officers, employees, agents and representatives (collectively, the "TPAC Entities") harmless from all claims, liabilities, damages and expenses (including attorneys' fees and expenses) arising out of or relating to: (A) your use of the Website, or (B) any alleged breach of this Agreement by you.

 

12. Termination

TPAC may change, suspend or discontinue any aspect of the Website at any time, including the availability of any Website feature, database, or content. TPAC may also impose limits on certain features and services or restrict your access to parts or the entire Website without notice or liability at any time in TPAC’S exclusive discretion, without prejudice to any legal or equitable remedies available to TPAC, for any reason or purpose, including, but not limited to, conduct that TPAC believes violates these Terms of Use or other policies or guidelines posted on the Website or conduct which TPAC believes is harmful to other customers, to TPAC’S business, or to other information providers. In addition, this Agreement may be immediately terminated at any time by TPAC in its sole discretion. In addition and without prejudice to any other remedy available to TPAC, TPAC may immediately terminate this Agreement if you breach any term of this Agreement or other operating term set forth by TPAC.

 

13. Choice of Law; Jurisdiction; Attorneys' Fees

This Agreement will be governed by the laws of the State of Tennessee applicable to contracts entered into and performed exclusively in that State. Any court of competent jurisdiction sitting within Davidson County, Tennessee will be the exclusive jurisdiction and venue for any dispute arising out of or relating to this Agreement. You hereby waive any argument that any such court does not have jurisdiction over you or such dispute or that venue in any such court is not appropriate or convenient. TPAC will be entitled to recover its court costs and reasonable attorneys' fees and expenses incurred in successfully proving any breach of any term of this Agreement.

 

14. Miscellaneous

This Agreement constitutes the entire agreement between the parties, and supersedes all prior written or oral agreements or communications with respect to the subject matter herein. TPAC, in its sole discretion, may amend this Agreement, and your use of the Website after such amendment is posted on the Website will constitute acceptance of it by you. If any term in this Agreement is declared unlawful, void or for any reason unenforceable by any court, then such term will be deemed severable from the remaining terms and will not affect the validity and enforceability of such remaining terms. The section headings in this Agreement are for convenience only and must not be given any legal import.

 

15. Changes

TPAC may change, suspend or discontinue any aspect of the Website at any time, including the availability of any Website feature, database, or content. TPAC may also impose limits on certain features and services or restrict your access to parts or the entire Website without notice or liability.

 

16. Acceptance of Terms of Use

By using the Website, you signify your agreement to the terms of this Agreement. If you do not agree to the terms in this Agreement, you must not use the Website. TPAC may change the terms of this Agreement at any time, and your use of the Website after such changes means that you accept them.

 

LAST UPDATED:  February 14, 2013

 

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