FAQ

Q: Where is the War Memorial Auditorium located?

A: We are at the intersection of 6th and Deaderick Street.  The exact address is: 301 6th Avenue,  Nashville, TN, 37243.  Click here to view a map.
 

Q: How can I purchase tickets?

A: Advance tickets can be purchased through this website, by phone at 615-782-4040, or at the TPAC Box Office downtown (505 Deaderick Street, Nashville, TN 37243).

 

Q: What is your refund policy?

A: All sales are final. No refunds or exchanges unless a show is cancelled.

 

Q: What type of payment does War Memorial Auditiorium accept?

A: The box office accepts cash, VISA, Master Card, American Express and Discover. The bars accept cash, VISA and Master Card only. The Merchandise counter typically only accepts CASH.  ATMs are located in the lobby of TPAC or in the lobby of the adjacent Sheraton Hotel.

 

Q: Do I need ID to enter the venue?

A: An ID is only required if you plan on if you are picking up tickets at will call or drinking alcohol.  Because we are an all-ages venue we take checking ID's very seriously.  In compliance with the law, anyone 21 and older who plans on drinking alcohol will have to show a valid, non-expired, government issued photo ID.  Anyone without proper ID, regardless of age, will be treated as under 21 and not allowed to buy, hold or drink alcohol.  This policy is strictly enforced and any violation will result in immediate ejection from the venue.
 


Q: Does my baby/child need a ticket?

A:  Yes. Everyone must have a ticket. There are no exceptions. Unless a performance is clearly geared to young children, we recommend against bringing babies and young children to the shows.

 

Q: Does War Memorial Auditorium have seats?

A: It depends on the show.  The upstairs is always seated.   The floor may be seated (with specific seat locations on your tickets), or is standing general admission.  Patrons with special needs should call 615-782-4087 in advance to make arrangements.

 

Q: What time does the band go on?

A: The time listed on your ticket and on the purchase page of the website is the time the show is scheduled to start.  Doors open typically one hour prior.  Set times vary.  Please keep in mind that set times, as well as opening acts, are always subject to change without notice.

 

Q: Does the club offer food?

A: At this time, the only food items we sell are chips.  There are plenty of neighboring dining options listed here.  

 

Q: How about drinks?

A: Our bars serve a variety of beer, liquor, Coca-Cola and Dasani bottled water options.   

 

Q: Do you have a dress code?

A: There is no specific dress code.

 

Q: Can I smoke inside War Memorial Auditorium?

A: No, War Memorial Auditorium is a smoke-free facility.  You are welcome to smoke outside and will be allowed reentry into the performance. 

 

Q: What about parking?

A: There are a number of parking lots and decks surrounding the facility listed here.

 

Q: What are your policies regarding photo/video/audio?

A: Recording policies are at the bands discretion and change night to night. You may bring your camera with the understanding that you might need to check it with us for the duration of the show.  Your ticket may also contain photo policy information for the show.

 

Q: Where can I find the most current information about upcoming shows?

A: Always finding out about shows after they sell out or after it already happened? Get in the know! Follow @WMArocks on Twitter or "like" us on Facebook (www.facebook.com/warmemorialauditorium), or sign up for our email list on the homepage of this website.

 

Q: When do you announce new shows?

A: Most new shows are announced and updated on our website Thursdays.

 

Q:  Have an unanswered question?

A:  Call us at 615-782-4040.

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